We're looking for a passionate, experienced CCaaS or CX professional to join our team in New York as a Sales Director.

About Glia

Our award-winning solution powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

Our Culture

Does this sound like you? If so, you’re probably one of us.

- You’re a pro, but love a good laugh
- You’re independent, but love to collaborate
- You have a heart for coaching and mentoring
- You’re insatiably curious
- You thrive in fast-paced environments
- You don’t mind a good debate to find the best ideas
- You love to take the lead and focus on results

The Role

As Sales Director, you’ll play an invaluable role in Glia's growth strategy. You’ll lead our talented team of account executives, and focus on delivering new and strategic expansion revenue across a series of target accounts.

If you are looking to join a team with rapid revenue growth, an incredibly valuable product set serving some of the world's most interesting organizations, this opportunity is for you. Leverage your proven experience to shape our sales motion/strategy and work with Sales leadership that has built +$100M SaaS companies.

What you'll do

  • Manage and coach a team of Enterprise Sales Representatives
  • Develop expertise in the digital transformation
  • Sell using a consultative, quantitative and challenger approach
  • Create compelling ROI analyses to illustrate the value of our platform
  • Negotiate and close large contracts with multiple stakeholders


  • 2+ years working in or selling to Contact Centers
  • 3+ years of Enterprise SaaS Sales experience
  • Consistent over-achievement track record
  • Excellent phone, email, and social communication skills
  • Understanding of complex sales processes
  • Financial Services industry experience is a plus


  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 7 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool